As a consumer you do not just expect, but should also behave in a certain way. Though you have your rights, keep in mind your duties. Do not just blame others for anything that may go wrong with you. Be smart, intelligent and aware. Learn the know-hows of buying and selling, as well as other rules. Here are a few ways in which you could be a good consumer:-

  1. Research

Though you may get some information on your product, you may not get all of it. Thus, it is better you take advice. Ask experts, your friends or other consumers for information. Read up regarding the product as well as the price.

  1. Awareness

Stay informed about products in the market. Read up regarding safety issues. If you are not supposed to avail of a certain product because of environmental or any other issues, do not purchase. This is with regards to the plastic ban lately. Stay updated. If anything goes wrong, you cannot blame the authorities or the product, thereby.

  1. Know your rights

As a customer you must know your rights. You have the right to speak and be heard about any products or practices in the market. Voice it out. If you suppress your opinions in public, and grumble in private it is doing no one any good.

  1. Take action

Always read the terms and conditions. However, if something still goes wrong, take action. File a complaint. Call the customer service. You can also call other helpline numbers and gain information. Do not be ignorant or neglect. You talking now, may help to avoid a similar situation in future.

  1. Be assertive

Have some patience. Be a good consumer. Do not be rude. Try to get names and learn industry lingo. If you are harsh and rude you will never get your work done quickly because no one wants to listen to you. Br friendly, use a good tone and know why you are doing what you are doing.



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